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Emergency & Urgent Care

Our vision

“If patients need urgent or emergency treatment it will be clear how they can access such services through a single telephone call. More care will be provided locally — either at home, at the scene or in community settings.

More attention will be given to crisis aversion so that patients who are already known to the health service, for example with a mental health or long term condition, are able to avoid emergency admissions to hospital.

People who have a stroke, heart attack or major trauma will be taken directly to specialised centres that can offer the most up-to-date and effective treatment as quickly as possible. In all cases, the aim will be to make an early, correct diagnosis and give timely, definitive treatment using the expertise of senior clinical decision makers.”

Delivering our vision in more challenging times 

We have now entered a time of greater financial constraint which means we need to refresh the way we plan to continue to deliver our vision. We need to prioritise the changes we can make that will have the biggest impact on driving up quality while at the same time help make our local NHS more efficient.

In the area of emergency and urgent care, the East Midlands health community is concentrating on a number of key areas: