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Towards Excellence Faster Conference June 2010

Towards excellence logo

On June 29 NHS East Midlands, supported by the NHS Institute, hosted the Towards Excellence Faster conference. 

The event was an opportunity to:

  • Gain a broader understanding of the national and East Midlands context and plans for improving quality and productivity;

  • Draw on collective experiences and ideas in leading change to really improve health and services for people in the East Midlands;

  • Work together to make a real difference and to lead the transformation of services in each County and across the East Midlands.

 

Around 450 clinicians and managers from across the East Midlands, and from our partners in social care took part.  Following on from the last regional conference in September 2009, the day was an important milestone in the development of our plans for improving the quality of services the NHS provides to people in the East Midlands.  

The event was based on the design principles of an accelerated improvement event. This is a proven process for considering important strategic issues quickly and effectively.  The eight key areas which were the focus of the day were:

  • Making urgent care systems work

  • Supporting long term conditions

  • Large scale prevention

  • Primary care (this is intended to cover contracts and prescribing)

  • Delivering high quality planned care

  • Making services safer

  • Streamlining non clinical services (this is intended to cover back office functions, procurement, estates etc)

  • Mental well-being.

 

The agenda

The Towards Excellence Faster Conference took place at Leicester Tigers Stadium, Welford Road, Leicester, LE2 7TR.

 

 

Activity

8.30am

Registration & Coffee 

9.25am

Welcome  

Prem Singh, chief executive, NHS Derby City

& Jeff Worrall, executive lead, NHS East Midlands

9.40am

The national context 

Jim Easton, director general improvement and efficiency, Department of Health

 10.05am

The East Midlands perspective 

Barbara Hakin, chief executive, NHS East Midlands

 10.20am

Our story so far

Kathy McLean, medical director, NHS East Midlands

 10.35am

Q&A 

Jim Easton, Barbara Hakin & Kathy McLean

11am

“Us” as change leaders 

Helen Bevan, chief of service transformation, NHS Institute for Innovation and Improvement

11.10am

Becoming the change leaders we are … 

Group work

12.30pm

 

Bringing Towards Excellence to life 

Kathy McLean

12.40pm

Making it Happen 

Group work 

Lunch will be available at this time

3.00pm

Taking up the call to action 

Group work

4.20pm

Words to take home 

Prem Singh & Jeff Worrall

Jim Easton

 Jim Easton, director general improvement and efficiency, Department of Health

Jim has been an executive in the English NHS for more than 20 years.  He has had leadership roles in hospital services, regional management, mental health, service commissioning and policy development.

Prior to this post he was chief executive of NHS South Central, responsible for all hospital, community, primary care and mental health services for five million people in the South of England. The strategic health authority had a reputation for strong delivery on national requirements and for its focus on quality improvement, safety and clinical leadership.

Before that Jim was the chief executive of York Hospitals NHS Foundation Trust. The hospital had a top-performing excellent rating in the national performance assessment, was independently assessed as a top 40 UK Hospital four years in a row and was a national Safer Patients Initiative pilot site.

Quality and safety improvement is the central driver of Jim’s leadership.  He has been a board member of the NHS Modernisation Agency, a governor of the Health Foundation, and is a member of the NHS Leadership Council.   He is the national sponsor for the work of the NHS Institute for Innovation and Improvement.

Barbara Hakin

Dame Barbara Hakin, chief executive, NHS East Midlands

Prior to joining NHS East Midlands, Barbara was a PCT chief executive in Bradford for six years during which time she also held a broad range of national roles including interim director general of commissioning in the Department of Health and director of primary care in the Modernisation Agency.  She was part of the team which developed the NHS Plan and a member of the Modernisation Board.

Before moving into a full-time career in management in 2000, Barbara was a GP in Bradford for more than twenty years.

Barbara is best known for her expertise in commissioning, in particular the radical redesign of services to move care into the community and primary care setting.  As such she was instrumental in developing and expanding the role of primary care professionals thus creating the concept of GPs with Special Interests.  She has also championed services to reduce inequalities and has been instrumental in promoting the equality and diversity agenda at both local and national level.

Barbara also leads on the negotiations for the GMS contract, a role she took over in 2006 at the end of the initial three year contract.

Barbara has recently been appointed as Programme Lead (Top Leaders) for the National Leadership Council.  Barbara was awarded a DBE in 2009.

Kathy McLean

Kathy McLean, medical director, NHS East Midlands

Kathy qualified in medicine in 1983 and was a consultant physician at Derby Hospitals for 15 years. She was Medical Director there for 6 years before joining the SHA.

Kathy has been medical director at the strategic health authority since March 2009.  Her role includes  leading on  Quality, Productivity and Innovation and she chairs the regional Clinical Cabinet. Kathy also chairs the National Negotiating Committee for Staff and Associate Specialists on behalf of NHS Employers.

 

Helen Bevan

Helen Bevan, chief of service transformation, NHS Institute for Innovation and Improvement

Helen has worked in the field of healthcare improvement at local, national and international level for 19 years. She has led and supported initiatives that have created improvements for millions of patients. Her specialist interests are in large-scale change approaches to improvement and energising for change. 

 

Session 1 - 'Us' as change leaders

The group discussion demonstrated that there is a wide pool of skills and talent in the East Midlands for leading and managing large scale change. These have been grouped into the documents below - make sure you are tapping in to all that there is available in taking forward the Towards Excellence programme.